By Telephone :  
Within the United States, you can call us toll-free at
1-888-869-8889 between 9am and 8pm Pacific time (12noon and 11pm eastern time).
Although we try our very best to answer every call as it comes in, sometimes you may need to leave us a voicemail. If that is the case, rest assured our voicemail system is secure and you can leave us your telephone number without concerns about privacy. If you have questions about our privacy policy, please refer to it here. If there are special instructions for calling back ("it's a gift, don't spoil the surprise") make sure to leave us those instructions and we will follow them to the word!

By Email :   Email us 24hrs a day, 7 days a week at customerservice@tahitianpearls.biz. Approximately 90% of all emails are answered within 4 hrs of receipt, so rest assured we will answer your query in due haste. Keep in mind that your email system's spamblocker may block our response (this happens all too often), so if you don't hear back from us, please email again and then consider adding our email - customerservice@tahitianpearls.biz - to your contacts list.